Navego
Navego
  • Home
  • BOOK NOW
  • Sailing Adventures
  • Sailing School
  • Overnight Charters
  • The Boat & Us
  • Gallery
  • FAQ's
  • Contact Us
  • Covid-19 Safety
  • More
    • Home
    • BOOK NOW
    • Sailing Adventures
    • Sailing School
    • Overnight Charters
    • The Boat & Us
    • Gallery
    • FAQ's
    • Contact Us
    • Covid-19 Safety
  • Sign In

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

  • Home
  • BOOK NOW
  • Sailing Adventures
  • Sailing School
  • Overnight Charters
  • The Boat & Us
  • Gallery
  • FAQ's
  • Contact Us
  • Covid-19 Safety

Account


  • My Account
  • Sign out


  • Sign In
  • My Account

Frequently Asked Questions

We want you to know as much as possible about NAVEGO and what to expect when you come adventure with us. This section will cover most aspects of your general questions. However, if you don’t find the answers you are looking for, send us an email or give us a call, we’ll gladly assist you. 

Contact Us
COVID-19 SAFETY & UPDATES

What is NAVEGO?

Navego is a Puerto Rican owned company, offering private sailing charters and sailing lessons on a modern 2013 Beneteau Oceanis 41. We sail out of Puerto del Rey Marina in the east coast town of Fajardo exploring the surrounding waters, isolated beaches, islands and cays. Find out more at “The Boat & Us” and get to know us a little better.

What kind of boat do you have?

Private sail charters and lessons are provided aboard S/V ANGELA a 2013 Beneteau Oceanis of 41-feet. A yacht designed for cruising and comfort mixed with a great sailing performance. Our boat has a spacious cockpit, a 14-feet wide swim platform and is equipped with amenities like full snorkeling gear, floaties, paddle boards, BBQ and much more. Learn more about our boat at “The Boat & Us”. 

What is included on the tours?

Deluxe Adventure Day Sails include a food and beverage package:  with Open Bar (beer, rum, vodka, whiskey, tequila), sparkling wine, mixers, water, assorted soft drinks & juices. Mojito, piña colada, painkiller, margarita or sangría pitchers available at additional cost. Plus, a BBQ Luncha and Charcuterie Board with assorted cheeses & cold cuts, assorted dips with chips (dietary allergies and needs can be accommodated, if informed in advance). Tour also includes use of our on-board amenities like (2) paddle boards, (6) full snorkeling gear and floaties. 


Adventure Day Sails include a food and beverage package:  with Open Bar (beer, rum, vodka, whiskey, tequila), sparkling wine, mixers, water, assorted soft drinks & juices. Mojito, piña colada, painkiller, margarita or sangría pitchers available at additional cost. Plus, a Charcuterie Board with assorted cheeses & cold cuts, assorted dips with chips (dietary allergies and needs can be accommodated, if informed in advance). Tour also includes use of our on-board amenities like (2) paddle boards, (6) full snorkeling gear and floaties. 


Half Day Sails or Sunset Adventure Sails include a food and beverage package:  with Open Bar (beer, rum, vodka, whiskey, tequila), sparkling wine, mixers, water, assorted soft drinks & juices. Mojito, piña colada, painkiller, margarita or sangría pitchers available at additional cost. Plus, a Charcuterie Board with assorted cheeses & cold cuts, assorted dips with chips (dietary allergies and needs can be accommodated, if informed in advance). Tour also includes use of our on-board amenities like (2) paddle boards, (6) full snorkeling gear and floaties. 


Overnight Charters basic package includes assorted beverages of choice and daily meals. Since each outing is different and unique, your menus will be completed in coordination with our team. Cabin linens, pillows, bath and beach towels are included as well as on-board amenities like (2) paddle boards, (6) full snorkeling gear and floaties.


Upon completing your booking, you will receive our ‘Adventure Questionnaire” where you can share all the information we need, to successfully coordinate your time at sea. 

Food & Beverage Options

What do I need to bring?

We encourage our guests to protect themselves from the sun with reef friendly, mineral-base non-spray sunscreen, sun protective shirts and a hat. Bring your beach towel, comfy shoes or sandals, an extra set of clothes to change at the end of the day and off course, your bathing suit! Avoid jeans and heavy clothing, we suggest light breathable beach wear. Don’t forget to bring your routine medication.  


We try to be as “plastic-free” as possible, if you have an insulated tumbler feel free to bring it along for your beverages. 

Are boarding times flexible?

Standard boarding times are flexible if coordinated in advance when you book your reservation. All information will be confirmed once booking is complete. 

Where are your Sailing Destinations?

  Sailing destinations are recommended by our captain and approved by you taking in consideration weather and ocean conditions. Your captain will suggest the destination that offers the most favorable conditions to sail and encounter an isolated anchorage. 

What is your booking policy and payment method?

Online reservations require full payment with a valid credit card at the time of booking. All reservations require 50% deposit upon booking. Full payments must be completed 15 days prior to the tour date. Payments can be completed using your valid credit card or PayPal account. 

Is Gratuity and Tax included?

  No, Gratuity is not included on the tour price. If you are pleased and happy with your experience and wish to leave a gratuity for your captain and crew, you can give it directly to them. You can also use your credit card, just let our team know. 


No, we do not charge tax.

What is your cancellation policy?

Adventure Sails (Day or Sunset) and Sailing Lessons must be cancelled within 48 hours of tour date to receive a full refund or credit. Adventure Sails and Sailing Lessons cancelled within 47 to 24 hours of tour date will receive a 50% refund or credit. Adventure Sails and Sailing Lessons cancelled within 23 hours of tour date and “no-shows” will not be refundable. Overnight Charters will receive a full refund if cancelled 60 days prior to arrival date; a 50% refund if cancelled 59 to 30 days prior to arrival date; and cancellations received 29 to 0 days prior to arrival date or “no shows” will not be refundable. 


Cancellations due to COVID-19 will be handled individually by reservation. Please contact our team for more information and read our Covid-19 Safety Protocols.  

What happens if there is bad weather?

In case of bad weather, dangerous ocean conditions or a situation on which our captain determines the safety of the passengers is at risk, the tour will be rescheduled, or cancelled with a full refund. Our team monitors the weather on a daily basis and will be in contact with you throughout the planning of your adventure. 

Do you have any restrictions?

We like to think sailing is for everyone but sadly, it isn’t. It is important to know that sailing and the ocean can be quite challenging and active at times. Infants and toddlers may find themselves uncomfortable when restricted to an area, it is uncertain how will a child react to a day at sea and the boat’s regular hazards. Expecting mothers should exercise caution, we do not recommend sailing since mommy and baby may be exposed to some risks. If you are experiencing a medical condition such as heart problems, muscular issues or any condition that might limit your movement, sailing might not be as fun and therefore, we do not recommend it. Once you complete your reservation, we’ll be sending you our “Adventure Questionnaire” so we can get to know you better and learn of any restrictions that could affect the outcome of your trip. 

Will I experience sea sickness?

The way we react to motion is unique for each person, depending on your experience and time in the sea. If you have not visited a boat in a while, we suggest taking a motion sickness medication. This will allow you to make the most of your day and avoid getting sick on your way to fun. Over-the-counter antihistamines like Bonine and Dramamine are the most commonly recommended motion sickness medications. 

Do you have safety equipment?

Yes. We use all US Coast Approved equipment and follow all safety measurements established by federal law. 

Is smoking cigarettes or cannabis allowed on the boat? No drugs are allowed on board.

  Smoking cigarettes, cannabis or throwing cigarette tips in the ocean is not allowed. If you wish to bring cigarettes aboard, your captain will instruct you where it is allowed. Although cannabis is legal at a medicinal level in Puerto Rico, is still a Schedule I controlled substance on the federal level, making it illegal to have aboard a vessel. The Vessel, Crew & Passengers are subject to US Coast Guard regulations and must abide by federal law. 

Where are you located?

We are located at Marina Puerto del Rey in the town of Fajardo, dock #10, wet slip 1089 (GPS Coordinates are 18.285430, -65.638364) 


Average distance from San Juan: 75 minutes; from Humacao: 40 minutes; from Ponce: 2 hours; from Mayaguez: 3 hours; from Aguadilla: 3 hours; from Arecibo: 2 hours.

Is transportation included?

  Unfortunately, we do not offer transportation services. Depending on the area you are traveling from, you will be able to find taxi service, private transportation and, in the San Juan area, Uber Services. We recommend coordinating round trip transportation with time and knowing your options; or renting a car to have the flexibility of moving around the area to explore other attractions. 

Did we answer your questions satisfactorily?

If you have any additional questions or need more information, send us an email to info@navegopr.com or go to Contact Us and send us a message. 

FacebookInstagramLinkedInTwitterYelp
FacebookInstagramLinkedInTwitterYelp
FacebookInstagramLinkedInTwitterYelp
FacebookInstagramLinkedInTwitterYelp
FacebookInstagramLinkedInTwitterYelp
FacebookInstagramLinkedInTwitterYelp

Caribbean lifestyle. Tropical paradise.

Vacation Today

Copyright © 2019 Navego - All Rights Reserved.

  • Home
  • BOOK NOW
  • Sailing Adventures
  • Sailing School
  • Overnight Charters
  • The Boat & Us
  • Gallery
  • FAQ's
  • F&B Packages
  • Contact Us
  • Covid-19 Safety

Cookie Policy

We use cookies to improve user experience, and analyze website traffic. By continuing to use this site, you accept our use of cookies.

Accept & Close